Converge VoC Cloud

Converge VoC Cloud represents the logical extension of Converge VoC Integrated Text Analysis product. Instead of reading and analyzing text from internal company databases, Converge VOC Cloud is applied to the web. We scan social networking sites, blogs, electronic news alerts, mainstream media outlets and more, search for key phrases then apply our semantic text analysis technology to provide interpretation detailing current customer sentiment and attitudes toward your company, brand, products and service.

Never before have organizations have access to hear what is being said out there. Converge VoC Integrated Text Analysis not only allows you to hear it, but can analyze the conversations occurring across the Internet and tell you what it all means for you.